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Frequently Asked Questions

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Terms and Condititons

1. How Far in advance do I need to book?

We ask that you book your party 4-6 weeks in advance. In order to have a fully booked event/party it must be paid for in full before the day of the event/party. 

2. What Happens if I need to cancel?

We will be happy to reschedule the party as time permits. The party must be scheduled within two weeks.

3. How far do you travel and how much is mileage?

We cover:Ankeny, Iowa and close neighboring cities.If a party is requested farther out, it will be up to the performer to decide if they can travel or not. Mileage is charged at the federal rate 0.58 cents a mile. Additional charges may apply for travel outside of 30 miles.

4. Where are the parties held?

We come to you! All our parties must be held indoors unless otherwise negotiated. Our costumes and wigs are very expensive and we don't want to ruin them. You will be held responsible for any damage done to our costumes by your guests. Please save messy activities and food for after your princess leaves. If we are made aware that a party was held outdoors without permission, additional fee's will incur. 

5. How many children can we invite?

Due to manageability, our packages accommodate 10 total children per party (including birthday child) Each additional child is $10.

6. What days and hours do you do parties?

Availability depends on the character you are booking as we work on a first come first serve basis. We are can book a party or event any day of the week during day hours. 

7. How much do I tip?

Our performers job begins far before they arrive at your party. They research and study the characters, rehearse the songs, recreate character-specific makeup, and more. You're welcome to show your appreciation via gratuity for your actor(s). Although it is appreciated, it is not required! Typically, gratuity ranges from $20 to $100. We ask that you provide tips in an envelope and handed discretely to the handler at the end of the event. This helps to keep the magic alive for the children. 

8. Are you Licensed?

Please note that our characters are NOT the licensed, copyrighted or trademarked characters you may be familiar with, but representations of characters from the classic fairy tales. These stories and characters are very old (some by hundreds of years!) and many versions have become public domain. We are NOT affiliated with any company, group or theme park that may own the rights to similar characters or stories and apologize for any inconvenience this may cause you.

9. What can I do?

Please ensure there is a proper amount of space for our princesses to have fun with all of the kids in! There will be dancing and games plus so much more and it really can make all the difference to have enough space to allow all party guests to really get those wiggles out! Most importantly you can have fun! This party may be for your little one but everyone is welcome and encouraged to have fun with us!

TERMS

Party Host Safety Guidelines

If a character feels unsafe for any reason, they will leave immediately. No inappropriate language or behavior of any kind will be tolerated. An unsafe party atmosphere violates the agreement and we are under NO obligation to provide party services or refunds. We reserve the right to refuse service to anyone. 

Liability

​When you pay your deposit to book a party, you are agreeing to provide a safe environment for party guests and the characters.​ Please be advised that we assume no responsibility or liability resulting from accidents or damage caused during your party to your guests or to your property. Your party entertainer will attempt to ensure that your home and guests are treated with care; however, liability will lie strictly with the client. We advise clients to observe all party activities. Although the party character is there to entertain the children, it is the responsibility of the client, and/or guests parents, to resolve behavioral problems or to care for children in the event of injury or illness.

Booking

When your deposit is made, you are agreeing to all Terms and Conditions. Please speak personally with the owner or manager to ensure availability and character preference prior to deposit. Final balance will be paid to your performer(s) at the end of the party.

Discrimination Policy

This company is fully inclusive and does not discriminate against race, religion, gender/sexual orientation, or body type! Princesses, Princes, and Heroes are for everyone and we will not tolerate any sort of disrespect to our actors or guests!

Disclaimer

Our characters are in character from the moment they put on their dresses! They will not talk about life outside of their characters.